Customers Comments

Just want to advise that the Tankard arrived this morning in the Post, in perfect condition. I am very pleased with the product and most impressed with the speed of delivery.Thank you for your prompt action.
Regards, John Yardley      British Columbia, Canada                             

Heather
Thank you for the update.
I want to tell you that your work ethics and customer service are outstanding. It’s a pleasure to do business with you. You stand behind your product. I have run into many online sites that once you paid your money the service stopped but that isn’t the case with you, you’re very professional. I will recommend your business to my friends and continue to be a costumer in the future.
Thank you
Michael

I wanted to thank you so much for all your help with the flask. I received it a  few days ago and it is perfect!
Thank you again,
Elizabeth Smith

Hi Heather,

Just wanted to say thank-you for all the help with these quaich bowls. I couldn't believe how fast they arrived and they look amazing! Top notch product and customer service.
Cheers,
Ryan Thompson   Ontario, Canada                               

Heather,

I just received the flasks. They were as advertised and just the right size. I was amazed at how quickly they arrived.
Thanks for your help and be assured that I will recommend you to my friends.  

Sincerely, Randy    Stillwater, Oklahoma                

Heather,
We received my son's tankard today and we were extremely pleased!! It came out stunning!! It will surely be a great 21st birthday present for our son. Thank you so much!!

Linda & Jim Unser    Yaphank, New York 

Hi Heather,

I received the flask yesterday when I returned home from the Holidays. (I was hoping to give it early but I didn't order it in enough time ... and I don't NEED to give it until this weekend when I see the recipient).
I wanted to let you know how happy I am with the item, the engraving, and the packaging which helped make the flask's journey a safe one.
I am simply delighted!
I want a flask too and will purchase it later this year; I will definitely purchase from Niagara Fine Arts.

Thank you,
Heidi                    Cary, North Carolina

Thank you Heather!
It arrived day before yesterday, and it's lovely.
Thank you so much for prompt delivery of a very nice gift for my brother.
I can't wait until he opens it.
Happy Holidays to you as well!
-Shannon

Heather,
Just to let you know the quaich with the MacMillan crest engraved on it arrived this afternoon. I love it and I'm sure the bridal couple for whom it is intended will be thrilled!
Thank you!
Judy Young        Alpine, California

Just thought you would like to know that my nephew, Andrew Kirsner, received the tankard that I ordered from you and loved it. Thanks for delivering a great product!
Sincerely,
Julee Evans           Schenectady, New York

Heather,
Just wanted to drop you a note to thank you for the phone call after I placed the order. It was very reassuring with an internet order to hear real information from a real person. We did have the order in time for Christmas.
I'm writing to let you know the ballance of the order arrived yesterday as promised and it's fine.
Thank you
Dave

Good morning Heather,
My wife was overjoyed with the wine glasses and jug. We used them with our Christmas dinner.
By way of endorsement, I want thank you for the quick delivery of the package and the very quick response to the mistake I made in the order that made sure I had the gift for Christmas day. Everything went very smoothly. There are a number of items I saw on your web site that I am planning to order in the future. Rest assured you will be first on my list when ordering again.
Sincerely,
Dave Batho              Stittsville, Ontario Canada

Dear Heather,
Thank you for taking the time to contact your supplier and getting the tracking number for my order. You have been one of the most trouble free persons I've ever had to deal with, and I truly appreciate the way Niagara Finearts has treated me as a customer. I look forward to doing business with you in the future and will definately recommend you to my friends, family, and coworkers. I wish you the happiest of Holiday seasons.
Sincerely,
Patrick Fogg

Once again thank for you for sending the tracking info. The tankards arrived yesterday afternoon and they're beautiful. Again Happy Holidays to you all!

-Patrick Fogg              Allen, Texas

Hello there!
I just wanted to take a minute and thank you so much in helping us order the pewter bowl, it arrived today, which was very quick coming from the UK.
Thanks again.
Suzanne

Hello,
We received the 20 pewter tankards today. They are just what we were looking for. Thank you for your kind attention to our needs.
Sincerely,
Brian Maher
Director of Bands     Elizabeth, New Jersey

Dear Mr. Grimmitt,
I wanted to let you know that I received my pewter tankards today and they look great. Thanks for all your help and for the really quick turnaround. Amazing that they arrived so quickly. I wasn't expecting then for at least another week! Thanks again, Jim

Mr. Grimmitt,
Sorry, i was just so excited to find an irish quaich i forgot to total the first order and forgot the engraving font. I would like script please. Thank you for your lightning quick response.- who needs ebay.
dave

Good morning, I received my beautiful pewter flask and had to tell you that it is indeed beautiful!
Thank you, I will pass your site address on to my friends!
Karen Tally           Glen Allen,  Virginia 

Heather --
I want to thank you for making sure I got the stein on time. I did, and it looks great. I'm sure Mike will love it!
Thanks again! Susan Sobel         Briarcliff Manor,  New York

Joe,
I got the flask yesterday. Thank you. I'm very pleased. Cant wait to put my favorite Irish single malt in it. I'll try and send customers your way.
Kevan

Dear Joe -
I just wanted to let you know that the shipment arrived today! The tankards and the flasks are absolutely beautiful and perfectly packed. I am so excited! Your fine service is very appreciated.
Thanks again,
Elizabeth

Hi Folks at Niagara Fine Arts,
I went to see "Move Over Mrs. Markham" at the Thorold Playhouse on Friday, April 11(also my birthday). I won a beautiful pewter mug donated by your establishment. Thank you so much. I love pewter, and the fact that I won it on my birthday was extra special. Thanks again. By the way, the play was a hoot!
Sincerely, Anna Thompson     St. Catharines, Ontario Canada

Dear Joe, My fiancé was delighted when he opened his Christmas gift - that beautiful flask! Thanks so much for your great service and beautiful craftsmanship! Jill

Thursday, I received the bear pewter clock order number 369CL. It is beautiful and I thank you for your quick delivery. I know my grandson will enjoy this lasting keepsake.
Diane Kasperski      St Charles, Illinois 

Joe-- we received the tankards the other day and we love them!!!! 
Thank you!  Lynn Pendleton

I received my order today, the Tankard I ordered is beautiful and the engraving is magnificent. I am very happy with my purchase . Thank you so much!. Bill Birch      Edison, New Jersey   

Victoria-I received the pewter flasks today in the mail.  They look fabulous and the engraving is perfect!  Just wanted to let you know that we're very pleased with the way they turned out.  They're for our groomsman's gifts for our wedding & they will be well-used, I'm sure. -Audra     Atlanta, Georgia

Hi Joe, I just wanted to let you know that I received my order today and that the engraving done on it was excellent. I am very happy with it. Thank you for your time and assistance! Regards, Petra

Heather: Just wanted to let you know I received the flask, and I think it is very beautiful!!!! Thanks again for all your help!!!!!! Have a great week Cheryl

Thank you for your prompt reply. I do plan to order more items from you, just trying to figure out which and how many! :-) Your work is lovely and the speed of delivery impressive. You get a little nervous ordering on-line, but you have restored my faith. Thanks again, Sue

Heather, Thank you for all the help that you have provided. I received the Tankards last week already. They are wonderful. I will definitely look in your direction if I need anything like this again. M.B

Today I received my 9 tankards cups for my groomsmen and am amazed by the superb quality of each cup. Special thanks to Heather who took the time to help me and place my order. She was very knowledgeable and helpful with all my questions. I look forward to order from you again in the future. J.T.

Your shipment of 20 pewter tankards arrived yesterday. This morning I inspected all of them and found them to be in perfect condition. I am very pleased with the tankard design and workmanship, and the excellent lettering layout for the engraving. Our Class will be very pleased with them, I am sure. Thank you for your excellent help with this purchase. I will be glad to recommend your service to anyone. Sincerely yours, T.D

I received my order the other day and was completely delighted upon opening the package. The tankard I ordered for my Nephew who is graduating college in a few weeks will be thrilled. It is quite beautiful. It is even nicer than I thought it would be. I just wanted to let you know I am one satisfied customer. I will HIGHLY recommend your company in the future. Sincerely, N.F.

Once again, Thanks for all your help. I have recommended your site to a few friends and praised the great customer service I have received. Take Care, J.L.

Hello again. It has been about a dozen times that I have bought things off the internet and always wonder if I will get what I ordered, usually it is close but you have hit the mark. The tankards are absolutely beautiful, my best man and I both love ours and I still have to give one to one other person. I will pass on your name to anyone who is looking for your kind of product. I am just glad that I did not purchase one from one of the mall engraving places. Thank you very much and good luck with the business. Sincerely, J. R. D.

I just wanted you to know how pleased I was with the tankards that I ordered from you in Dec. They are beautiful. And we received them by Christmas. Thank you for the service and the good quality of the products you market. They were a big hit with the recipients. A.R.

Everyone at Niagara Fine Gifts, I just found this email again and remembered I probably didn't send you a thank you for all your help in getting the flasks for our wedding on July 10. They were the perfect gift and even better quality than we'd hoped they'd be. I know it was a chore getting them to Montana in the time we had, and I just wanted you to know how much we appreciate your help. Thank you so much! Sincerely, S and A

"Joe, Thank you very much! It is rare in this day in age to find such service. It is much appreciated. T.H.

Hello Heather and Joe, I just wanted to drop you a line to say how pleased and amazed I am to have gotten my pewter flasks delivered today, Monday. I believe we only ordered them last Tuesday. Unbelievable! I more than likely got the flasks before you received my payment. I mailed out the check on Wednesday and don't imagine that you would have received it yet. Anyway the flasks look great, the spelling of all the names are all correct, and the script font looks beautiful. Thanks for a job well done! J. M.

Thank you very much!!!! I just received my shipment on Tuesday the 4th. It's a great product!!!!! I'd also like to thank you for your quick response to my e-mail, not many companies respond that fast if they even respond at all. Mark

looking very forward to receiving the tankard. It is a gift for my father and I spent 3 hours on-line before making the decision to order from your company"

I appreciate your response. I mailed my order for three figurines today. Two of them will adorn a rather fanciful jewelry box I'm creating for my daughter in college, and I really need to get it completed soon. I searched the internet far and wide for just the right finishing touches, and yours will make this Christmas present very special"

Hi, I have been frantically searching for an hip flask with some sort of fox hunting engraving on it, and finally saw one on your web page

Received the ordered tankards - wonderful !!! My friends were extremely pleased and so was I. Would like to order at least 4 more

I am interested in purchasing a Pewter tankard. I visited your web site and was impressed with the selection and variety"

Flask is great, please send another"

Re: Skier Flask I received my flask today. Thank you very much. I love it. My husband and I are going skiing next weekend and I'm going to give it to him then. I can't wait 'til Valentine's Day!!!! He will love it. Thanks again

Our package arrived today and we were very satisfied with both the product and your service. We cannot express our gratitude enough for your prompt assistance beyond the call of duty. You have helped to making a wedding a special occasion for all involved. I have recommended you to two of my friends who will be married this year as well. I am sure you would appreciate each others service

I'm not quite sure how you did it, but I received the flasks today. They are absolutely perfect